Ashley627
4 Contributions
Lovely quality, my daughter and son in law loved their Christmas gifts
Lovely quality
Arnold539
2 Contributions
Quality clothing
Clothing quality is great and very comfortable. I have a number of items and wear them regularly. All wash and wear great!
Martha H690
1 Contribution
Quick visit
It was my first time to be in one of Gym and Coffee shops. The staff were very helpful and accommodating.
Missing online purchase
I had a query as to where my online purchase was. The query was dealt with and resolved very quickly to my satisfaction.
Lovely garment stylish can wear to…
Lovely garment stylish can wear to gym, school, shopping. Great quality washed and dries quickly. Love the bag it came In
Professional, punctual & polite.
Professional, punctual and polite as always. Staff in Mahon Point so friendly and helpful, just wish you had more of a selection of your products in store - range always quiet limited in Mahon Point.
Zander J.
2 Contributions
Great service
It only took a couple of seconds to order. My previous orders have come quickly and are packaged impeccably always. I have never had a problem with this company.
Fields146
4 Contributions
New beanie
I ordered a new beanie from gym and coffee! Had my eye on it but didn’t want to pay postage. When I got the email to say free postage I ordered it straight away in less than a minute using Apple Pay. Was very easy and quick! Already have the beanie in black and pink and they are warm and the perfect size!
The customer journey
The whole customer journey and experience is top class! The online purchase process, being informed of the delivery position, and then the product.
The products are so comfortable and warm. I love the two tops I have.
Katie R096
1 Contribution
Excellent customer service?The girl at the counter was extremely…
The girl at the counter was extremely efficient,one of her colleagues was dealing with a very fussy customer,he was really good with her but the girl saw me waiting in the queue and politely asked me if I would like to pay with card she could let me go straight away!!
Brilliant customer service sorry I didn’t get her name but “Top Class??”
Used Tissue in the Pocket and Over Charged?
I ordered the BUA Jogger 2.0, along with a few other items. The website experience was good; the delivery arrived within two working days, with regular updates from the courier; and the quality of all items was excellent. I was disappointed, however, to find a used tissue in one of the jogger pockets (I assume that they had been returned by somebody else) and a price tag on the joggers marked £33 when I had paid £60!
Exchange Policy Sucks
When trying to do a simple exchange for a bigger size, I was told that unless I could prove that the (GYM & Coffee Branded) present I received was purchased from Gym & Coffee, I could not exchange it for a bigger size. It was a gift and therefore I had no proof of purchase. This is a very, very poor exchange policy.
Staff amazing love the clothes sadly…
Staff amazing love the clothes sadly the new running leggings in pink xs are to big actually taught they wer sized wrong so brought them back and tried another pair still the same hope other leggings don't change
Hector Kuhn
2 Contributions
Fabulous in store experience
Store was bright, clean, and tidy. Staff helpful, friendly, funny and professional. It was a pleasant experience. I would visit again I am normally an online shopper only.
Good all round experience
Shop was well laid out and appealing. No assistance offered from staff. Person at the till didn’t seem overly friendly but when I spoke to him he was very polite.
Overall good experience and hopefully a decent product.